Return and refund policy

At Lavvir, each product is handcrafted with love and care by skilled artisans. As most of our creations are made-to-order or limited editions, we have a limited refund and return policy as outlined below.

1. Eligibility for Returns

• • We accept returns or exchanges only under the following conditions:

• • You received a damaged, defective, or incorrect product.

• • You report the issue within 48 hours of delivery.

• • The product is unused, in its original packaging, with all tags and labels intact.

Custom or made-to-order products are not eligible for return or refund unless they arrive damaged or incorrect.

2. Return Process

To initiate a return, please follow these steps:
Email us at lavvircloths@gmail.com with:

• • Order number

• • Photo(s) of the product and packaging

• • Reason for return

• • Our team will review your request and respond within 2–3 business days.

• • Once approved, we will arrange a reverse pickup or guide you through the return shipping.

3. Refunds

• • Approved refunds will be processed within 7–10 business days of receiving the returned item.

• • Refunds will be credited to your original method of payment 7–10 business days.

• • In case of prepaid orders, the shipping fee (if any) is non-refundable unless the return is due to our error.

4. Non-Returnable Items

• • Custom-made or personalized products

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  • Items bought during clearance sales

6. Need Help?

For any queries regarding returns, refunds, or exchanges, please reach out to us:

Lavpreet singh Owner of lavvir & Grewal Mobiles

Email: lavvircloths@gmail.com
Phone: +91 8622000089
Address: Lavpreet singh Owner of lavvir & Grewal Mobile ward no.1 ,
.Gajsinghpur, dist- sri ganganagar , 335024 rajasthan (India)